Privacy Policy

Salud Technologies is committed to protecting the privacy, security, and integrity of the personal information entrusted to us by our customers, partners, and users. This Privacy Policy explains how we collect, use, store, protect, and share information when you interact with our website, platforms, products, and services.

We collect only the information that is necessary to operate, improve, and secure our services. This may include contact details such as name, email address, company name, phone number, billing information, technical usage data, and system-generated performance metrics. Information is collected through direct user input, service usage, and automated technologies such as cookies or analytics tools.

All collected information is used solely to provide, maintain, enhance, and support our offerings. This includes delivering platform functionality, providing customer support, conducting research and development, improving system performance, communicating service updates, processing transactions, and maintaining security and compliance across our infrastructure.

When processing data on behalf of customers, including within robotics, simulation, or AI systems, we act as a data processor under written service agreements that define responsibilities, confidentiality obligations, and security controls. Customer data remains owned by the customer at all times and is never accessed without proper authorization or contractual purpose.

Salud Technologies employs strict technical and organizational safeguards to protect data, including encryption, access control restrictions, network security protocols, and continuous monitoring. Data is stored only for as long as needed to fulfill its intended purpose or comply with legal and regulatory requirements.

We do not sell or rent personal data to third parties. Information may only be shared with trusted service providers who assist in platform operations, such as hosting or payment processing services, and only under binding confidentiality and data protection agreements. We may also disclose information where required by law or to protect our legal rights and the safety of our users.

Our website uses cookies and similar technologies to improve usability and analyze traffic. These tools help us better understand how users interact with our platform and allow us to enhance performance and functionality. Users may manage cookie preferences through their browser settings.

Users have the right to request access to their personal data, request correction of inaccurate information, and request deletion where legally applicable. Requests regarding personal data management or privacy concerns can be submitted through our official support channels.

Salud Technologies maintains operations that support on-premise and air-gapped deployments where sensitive data never leaves controlled environments, ensuring compliance with high-security and regulated industry standards.

We reserve the right to update this Privacy Policy to reflect operational, legal, or technological changes. All updates will be published on this page with the revised effective date. Continued use of our services after updates constitutes acceptance of these changes.

For any questions regarding this Privacy Policy or our data practices, please contact our team directly through the official contact channels listed on our website.